95bd Privacy Policy – How We Handle Your Personal Data

Information You Provide Directly

• Registration details: name, date of birth, mobile number, and email address provided when creating your 95bd account.
• Identity and address verification documents submitted during KYC (e.g. National ID card, passport, utility bill).
• Payment information including mobile wallet identifiers (bKash, Nagad, Rocket account numbers) and bank account details provided during deposit or withdrawal requests.
• Communications: messages sent to 95bd support via live chat, email, or any other channel.

Information Collected Automatically

• Technical data: IP address, device type, browser type and version, operating system, screen resolution, and time zone.
• Usage data: pages visited, features accessed, game sessions played, bets placed, deposit and withdrawal history, and session duration.
• Cookie data: session identifiers, preference tokens, and analytics cookies used to measure platform performance and user behaviour.

95bd processes your personal data only where a valid legal basis exists. The primary legal bases on which 95bd relies are set out below.

Applicable Bases

• Contractual necessity: processing required to fulfil our obligations to you under the Terms and Conditions, including account management and payment processing.
• Legal obligation: processing necessary to comply with applicable laws, including anti-money laundering requirements, tax obligations, and age verification obligations.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming enforcement, and improving the quality of our services.
• Consent: where you have provided specific, informed consent — for example, opting in to receive promotional communications from 95bd.

95bd does not store full payment card numbers or mobile wallet PINs on its servers. Payment transactions are routed through PCI-DSS compliant payment gateways. When you make a deposit via bKash, Nagad, or Rocket, the transaction is initiated and authenticated directly through the respective payment provider's interface. 95bd receives only a transaction reference number and status confirmation — not your full payment credentials.

For withdrawal processing, 95bd retains the mobile wallet number or bank account number you registered during KYC in order to send funds to the correct destination. This information is stored securely and used exclusively for the purpose of processing your approved withdrawal requests. You may update your registered payment method by contacting 95bd support and completing the required verification steps.

95bd retains your personal data for as long as your account remains active and for a period thereafter as required by applicable laws and legitimate business purposes. In general, 95bd will retain account data (including registration details, transaction history, and KYC documents) for a minimum of five years following account closure, in compliance with financial record-keeping obligations. After this period, data is securely deleted or anonymised.

Where data is retained solely based on your consent (for example, for marketing communications), you may withdraw that consent at any time, and 95bd will delete or anonymise the relevant data within a reasonable period following receipt of your withdrawal request. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

As a registered player on the 95bd platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 95bd support team at [email protected] with your full name, registered mobile number, and a description of your request.

• Right of access: you may request a copy of the personal data 95bd holds about you, along with information about how it is used.
• Right to rectification: if you believe any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 95bd's legal retention obligations.
• Right to restrict processing: you may request that 95bd restricts the processing of your data in certain circumstances, for example while a rectification request is being reviewed.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

95bd will respond to all privacy rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case 95bd will notify you of the extension and the reason for it within the initial 30-day window.

95bd reserves the right to update or amend this Privacy Policy at any time. Revised versions will be published on this page with an updated effective date. Where a material change is made that significantly affects how we handle your personal data, 95bd will endeavour to provide reasonable advance notice — for example, via a notification on the platform or an email to your registered address. Your continued use of the 95bd platform after a revised Policy is published constitutes your acceptance of the changes.